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Management and Employee Rights and Responsibilities in Disciplinary Meetings

When does an employee have the right to have a representative present during meeting with supervisors? This is an often misunderstood topic for both employees and administrators. This handout is not designed to turn employees into "armchair attorneys" or to circumvent negotiated contracts and policies; it is intended to clarify the rights and responsibilities of all parties involved in matters that may become disciplinary in nature. These rights are derived from federal decisions and apply across the country in both bargaining and non-bargaining states.

Part I - The Weingarten Decision and the Right to Representation

"HEY, THE BOSS JUST CALLED ME INTO THE OFFICE…"

By Steve Diamond, Institute of Industrial Relations University of California, 1984.

In June 1972, Leura Collins, a lunch-counter sales clerk for the J. Weingarten, Store No. 98, in Houston, Texas, was called into her Manager's office and interrogated by the Manager and an undercover investigator employed by the store. Unknown to Collins, the investigator had had Collins under surveillance for the previous two days. He had been investigating a report that Collins was stealing money from the lunch counter cash register. His investigation had turned up no evidence of wrongdoing, but the store manager had received a report from another employee that Ms. Collins 'had purchased a box of chicken that sold for $2.98, but had placed only $1.00 in the cash register.' During the questioning regarding this incident, Ms. Collins requested that her shop (union) steward or another union representative from her union, Local 455 of the Retail Clerks, be called into the interrogation session. Her repeated requests for such assistance were denied. In response to questions about the chicken, Ms. Collins explained that she had only taken a dollar's worth of food, but had used a larger box to place it in because the store had run out of smaller boxes. The investigator left the office and confirmed this fact with other store employees. Upon return to the interview he 'told Collins that her explanation had checked out, that he was sorry if he had inconvenienced her, and that the matter was closed.' Collins broke down and began to cry. She 'blurted out that the only thing she had ever gotten from the store without paying for it was her free lunch.' The manager and investigator were surprised by this admission, because free lunches were not allowed at this particular store. They once again began an interrogation of Collins. She once again requested the presence of her shop steward, and the store manager again denied her request. During the course of the questioning the investigator asked Collins to sign a statement that she owed the store approximately $160 for lunches. She refused to sign the statement. Collins pointed out that in Store No. 2 of the Weingarten chain, where she had worked for nine years prior to her transfer to No. 98, free lunches were regular policy. When Weingarten, Inc., headquarters confirmed this fact, the interrogation was ended and Collins left the store manager's office. Though told to keep the matter to herself, Collins, 'reported the details of the interview to her shop steward and other union representatives' and an unfair labor practice charge was filed. On February 19, 1975, the [Supreme] Court issued a decision," the employee [Collins] had been the victim of an unfair labor practice (NLRB v. J. Weingarten, 420 U.S. 251). An important new right for workers came out of this decision: an employee may be represented by the union at an investigatory interview with his/her employer when the employee reasonably believes that the interview may lead to disciplinary action. The U.S. Supreme Court issued in their Weingarten decision guidelines that clarify a unionist's right to representation during an investigatory interview. 1. The employee must request that a union representative be called into the meeting with management. 2. There must be a reasonable belief that discipline will result from the investigatory meeting. 3. The Court's decision does not force the employer to interview the employee. "Though this appears to leave the union and employee a choice to make, there is, in fact, nothing to be gained by meeting with management without one's union representative. An employer who is serious about resolving a problem should welcome a union's participation. The choice, then, remains with the employer." 4. The employer has no duty to bargain with the union representative at an investigatory interview. However, the employer cannot force the shop steward to be silent and the union should take advantage of this to help the employee as much as possible. (NLRB v. Texaco, Inc., 108 LRRM 2850, 2851, Oct. 16, 1981) Since 1972, subsequent court decisions have expanded the Weingarten Decision.

Part II: The Rules of Representation

WEINGARTEN RULES

In accordance with the Supreme Court's Weingarten decision, when an investigatory interview occurs, the following rules apply:

RULE 1: The employee must make a clear request for union representation before or during the interview. The employee cannot be punished for making this request.

RULE 2: After the employee makes the request, the employer must choose from among three options. The Employer must either: Grant the request and delay questioning until the union representative arrives and has a chance to consult privately with the employee; or Deny the request and end the interview immediately; or Give the employee a choice of (1) having the interview without representation or (2) ending the interview.

RULE 3: If the employer denies the request for union representation, and continues to ask questions, it commits an unfair labor practice and the employee has a right to refuse to answer. The employer may not discipline the employee for such a refusal.

Part III: Investigatory Interviews

WHAT IS AN INVESTIGATORY INTERVIEW?

Employees have Weingarten rights only during investigatory interviews. An investigatory interview occurs when a supervisor questions an employee to obtain information that could be used as a basis for discipline or asks an employee to defend his or her conduct. If an employee has a reasonable belief that discipline or other adverse consequences may result from what he or she says, the employee has a right to request union representation.

Shop-floor conversations: Not every administrator-initiated discussion is an investigatory interview. For example, a supervisor may talk to an employee about the proper way to do a job. Even if the boss asks questions, this is not an investigatory interview because the possibility of discipline is remote. The same is true of routine conversations to clarify work assignments or explain safety rules. Nevertheless, even an ordinary shop-floor discussion can change its character if the supervisor is dissatisfied with the employee's answers. If this happens, the employee can insist on the presence of a union representative before the conversation goes any further.

Disciplinary announcements: When a supervisor calls an employee to the office to announce a warning or other discipline, is this an investigatory interview affording the employee a right to union representation? The NLRB says no, because the employer is merely announcing a previously arrived-at decision and is not questioning the worker. Such a meeting, however, can be transformed into an investigatory interview if the supervisor begins to ask questions to support the decision. Note: An employer that has followed a past practice of allowing association representatives to be present when supervisors announce discipline, must maintain the practice during the contract term. Refusing to allow an association representative to attend would constitute an unlawful unilateral change.

Part IV: Conclusion

The right to representation is available to virtually every civilian employee in the United States. The Weingarten Decision helps clarify the correct procedures that should be followed during disciplinary meetings. As an employee, a supervisor or as an association representative, it is your responsibility to be aware of your rights and responsibilities and to act accordingly.


The Hawkeye UniServ Unit, ISEA conducts member rights and responsibilities training sessions as a component of the Association Representative Academy. The Hawkeye UniServ Unit is an Affiliate of the Iowa State Education Association and the National Education Association. Local Affiliates represent employees of Area Education Agency 267, Hawkeye Community College, Waterloo Community Schools, Union Schools and North Tama County Schools. Please direct all questions, comments and contributions to:

Mary Hoffman, Secretary, Hawkeye UniServ Unit, ISEA, at mhoffman@isea.org.

ISEA Waterloo Regional Office
1027 West 4th Street
Waterloo, Iowa 50702
319-234-2349 or 800-378-6298
Fax: 319-234-1740

 

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